Eric Wagner

Employee Well-being Insights Dashboard

Thrive Global — Lead Product Designer — September 2022–February 2023

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Background

Previously, only company executives had access to company-level insights. To empower employees to measure their own well-being based on their in-app Daily Check-Ins, I designed the first-ever user-level insights dashboard at Thrive Global.

Team: 1 designer (me), 1 product manager, 1 tech lead, 3 engineers.

Impact

+31K

Increase in weekly Daily Check-In responders (24K to 55K)

85%

Completion rate of out-of-box experience (OOBE)

90%

Interaction rate among insights dashboard users

72%

Rated the dashboard 4 or 5 out of 5 for effectively measuring their well-being

Feature highlights

Well-being details

Dig into each dimension and see how your scores have changed over time.

Compare to your activity

Compare your well-being scores to your activity data from connected health and wearable devices.

Personalized recommendations

Receive personalized content recommendations to help you along your well-being journey.

Top strength and top opportunity

See your top strength and top opportunity at a glance.

Strengths and opportunities

Understand where your strengths and opportunities lie and see how your responses compare to the benchmark range.

Methodology

We created a science-backed burnout assessment by combining elements of the Maslach Burnout Inventory (MBI) and the Utrecht Work Engagement Scale (UWES), fielding responses one day at a time to build the habit of checking in with yourself.

We use a benchmark range instead of an optimal range because it is more realistic, achievable, and sustainable. It is unlikely that anyone will consistently achieve 100% in any well-being area over time. By using a benchmark range, users can track progress and make gradual improvements.